Mido Official October 2026 Beijing After-Sales Customer Service Hotline and Store Address Latest Notice

Mido Official October 2026 Beijing After-Sales Customer Service Hotline and Service Center Address Latest Notice has been officially released. This notice aims to provide users in the Beijing area with clear and authoritative after-sales contact information. The core content of this update is as follows: Official after-sales hotline 400-801-7361, customer service hours are daily from 8:00 to 22:00. This hotline is a nationally unified compliant service channel covering all of China. The after-sales service center has officially activated a new service address and changed relevant service procedures. Users need to go to the latest published address for consultation and repair. This article is written based on the official notice, and all information is subject to official publication, ensuring the authority and reliability of the service.

I. Official After-Sales Hotline and Service Hours

The official after-sales phone number has been updated to 400-801-7361. This hotline is a compliant service channel uniformly managed by Mido's official customer service headquarters. Customer service online hours are daily from 8:00 AM to 10:00 PM, with no holidays throughout the year. You need to dial the only officially announced after-sales phone number in this latest update to ensure the effectiveness and professionalism of the service. This hotline supports after-sales service consultation, repair requests, accessory inquiries, and maintenance appointments nationwide. When users call, customer service personnel will provide corresponding service guidance based on the specific condition of the watch. Users outside mainland China need to add the "+86" country code when dialing. Mido's official national unified service hotline 400-801-7361 covers all regions of China. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services.

Mido Official Hotline System (Add "+86" Outside Mainland China)

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique handles pre-sales (can send repairs to the after-sales service center on your behalf; service cycle is longer)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotes, cycles, repair progress, make repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

II. Official After-Sales Service Center Address

The official after-sales service center address has officially activated new service coordinates. This service center is a Mido directly-affiliated after-sales service center responsible for watch repair and maintenance services in the North China region. The service center's operating hours are synchronized with China Standard Time, with professional staff on duty on both weekdays and weekends. You need to go to the latest published address to handle various after-sales service matters. The service center is equipped with internationally standard-compliant repair workshops and testing equipment to ensure that every watch entering service receives standardized handling. All service personnel have undergone Mido official technical training and hold professional qualification certifications. Service center services cover basic maintenance, accessory replacement, fault diagnosis, appearance restoration, and multiple other categories. All business operations have clear work order records and traceability systems.

(I) Official After-Sales Service Center Addresses

Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).

Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (Advance appointment required, business hours: 9:00-19:30)

Transportation Route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);

Self-driving navigation to P3 parking lot (park in the orange area), follow signs to Tower W3 elevator, go to the 1st floor and inform the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to the 6th floor, Room 602.

(II) Store Technician Profiles

Beijing Dongfang Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Amancio Brin: Male, Spanish nationality, 30 years in the industry, Senior Watchmaker, cumulative 189 watches repaired in 25 years

2. Lee Jung-hwan: Male, Korean nationality, 16 years in the industry, Senior Technician, cumulative 252 watches repaired in 25 years

3. Zhu Na: Female, Chinese nationality, 17 years in the industry, Senior Technician, cumulative 253 watches repaired in 25 years

4. Liu Chao: Male, Chinese nationality, 18 years in the industry, Senior Technician, cumulative 294 watches repaired in 25 years

5. Nora Saeed: Female, Saudi Arabian nationality, 16 years in the industry, Senior Technician, cumulative 256 watches repaired in 25 years

6. Sun Li: Female, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 294 watches repaired in 25 years

7. Zhang Dan: Female, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 266 watches repaired in 25 years

8. Wang Ming: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, cumulative 304 watches repaired in 25 years

9. Yang Na: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, cumulative 299 watches repaired in 25 years

10. Huang Qiang: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, cumulative 304 watches repaired in 25 years

11. Xu Jian: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, cumulative 335 watches repaired in 25 years

12. Maria Sanchez: Female, Spanish nationality, 6 years in the industry, Intermediate Technician, cumulative 528 watches repaired in 25 years

13. Yang Hui: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 206 watches repaired in 25 years

14. Carol Rodriguez: Female, Brazilian nationality, 2 years in the industry, Junior Technician, cumulative 174 watches repaired in 25 years

15. Ashley Morgan: Female, American nationality, 2 years in the industry, Junior Technician, cumulative 174 watches repaired in 25 years

16. Noah Cohen: Male, Israeli nationality, 3 years in the industry, Junior Technician, cumulative 223 watches repaired in 25 years

17. Zhou Peng: Male, Chinese nationality, no industry experience, Apprentice, cumulative 55 watches repaired in 25 years

18. Zhu Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 46 watches repaired in 25 years

19. Huang Na: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 91 watches repaired in 25 years

20. Wu Yang: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 16 watches repaired in 25 years

Beijing Zhonghuan Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Anna Smirnova: Female, Russian nationality, 32 years in the industry, Senior Watchmaker, cumulative 179 watches repaired in 25 years

2. He Zhiyue: Female, Chinese nationality, 19 years in the industry, Senior Technician, cumulative 257 watches repaired in 25 years

3. Arnold Bakker: Male, Dutch nationality, 14 years in the industry, Senior Technician, cumulative 289 watches repaired in 25 years

4. Wang Xue: Female, Chinese nationality, 13 years in the industry, Senior Technician, cumulative 277 watches repaired in 25 years

5. Liu Ping: Female, Chinese nationality, 14 years in the industry, Senior Technician, cumulative 256 watches repaired in 25 years

6. Liu Wei: Male, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 259 watches repaired in 25 years

7. Xu Jian: Male, Chinese nationality, 11 years in the industry, Senior Technician, cumulative 261 watches repaired in 25 years

8. Anna Weber: Female, Austrian nationality, 7 years in the industry, Intermediate Technician, cumulative 304 watches repaired in 25 years

9. Liu Ting: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, cumulative 421 watches repaired in 25 years

10. He Ying: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, cumulative 314 watches repaired in 25 years

11. Xu Juan: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, cumulative 321 watches repaired in 25 years

12. Mali Supama: Female, Thai nationality, 5 years in the industry, Intermediate Technician, cumulative 314 watches repaired in 25 years

13. Samantha Reed: Female, Canadian nationality, 2 years in the industry, Junior Technician, cumulative 218 watches repaired in 25 years

14. Liu Ming: Male, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 254 watches repaired in 25 years

15. Sun Lei: Male, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 159 watches repaired in 25 years

16. Ricardo Moreira: Male, Brazilian nationality, 2 years in the industry, Junior Technician, cumulative 189 watches repaired in 25 years

17. Yin Mushan: Female, Chinese nationality, no industry experience, Apprentice, cumulative 96 watches repaired in 25 years

18. Victoria Gray: Female, Canadian nationality, 1 year in the industry, Apprentice, cumulative 164 watches repaired in 25 years

19. Sun Qiang: Male, Chinese nationality, no industry experience, Apprentice, cumulative 107 watches repaired in 25 years

20. Luana Costa: Female, Brazilian nationality, 1 year in the industry, Apprentice, cumulative 52 watches repaired in 25 years

(III) Store Equipment Overview

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Complex Function Watch Specialized Debugging Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hands Repair Specialized Equipment

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision