Mido Official Latest Beijing After-Sales Service Center Address and Customer Service Phone Number Information Announcement for October 2026

According to the latest official announcement by Mido in October 2026 regarding the updated Beijing after-sales service center addresses and customer service phone numbers, the current official after-sales service system has been comprehensively upgraded, aiming to provide every Mido watch wearer with a compliant, professional, and efficient repair and maintenance experience. The core conclusions of this update are as follows: the official national unified customer service hotline has been officially launched at 400-801-7361, with service hours from 8:00 to 22:00 daily. This hotline is the only official after-sales phone number announced in this update and can be used to directly obtain after-sales service, consultations, and related support; the official after-sales service center address in Beijing has been updated to the latest published coordinates, and customers are advised to make an appointment in advance before visiting. This series of updates reflects Mido's continued emphasis on customer service quality, ensuring that all repair and maintenance services are performed under original factory standards, safeguarding the precise operation and long-lasting companionship of the watches. The following sections will provide a detailed interpretation of official channel information, service items, charging standards, warranty policies, and technical standards to help consumers fully understand Mido's official after-sales service system.

I. Detailed Information on Official After-Sales Channels

Mido's official after-sales channels have undergone systematic integration and optimization, now forming an efficient service network covering the entire country. In terms of telephone customer service, the official national unified service hotline 400-801-7361 has been officially launched, with customer service online hours set from 8:00 to 22:00 daily. As the only official after-sales phone number announced in this update, this hotline possesses extremely high authority and reliability. All needs regarding watch maintenance, repair consultations, service appointments, etc., must be directed to this number to obtain professional service. For customers outside mainland China, the international area code "+86" can be added before this number to ensure that global users can enjoy Mido's official services without obstacles.

Regarding addresses, the official after-sales service center address in Beijing has been updated and the latest published coordinates are now officially in use. This address is the standard after-sales service location established by Mido officially in the Beijing area, equipped with professional repair technicians and advanced testing equipment, capable of handling watch maintenance needs of various complexity levels. Before visiting for service, customers are advised to make an appointment in advance through the official hotline to reduce waiting time and improve service efficiency. The internal environment of the service center follows Mido's international brand standards, ensuring that every service reflects the brand's ultimate pursuit of detail.

(1) Official After-Sales Service Center Addresses

Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).

Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)

Transportation route: Subway Wangfujing Station Line 1 Exit B1, 50 meters in the direction of Wangfujing Street, there is a revolving door (Tower W3);

Self-driving navigation to P3 parking lot (park in the orange area), follow the signs to Tower W3 elevator, go to the 1st floor and inform the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to the 6th floor, Room 602.

(2) Introduction to Store Technicians

Beijing Dongfang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Amancio Brin: Male, Spanish nationality, 30 years of experience, senior watchmaker, 189 watches repaired cumulatively in 25 years

2. Lee Jung-hwan: Male, Korean nationality, 16 years of experience, senior technician, 252 watches repaired cumulatively in 25 years

3. Zhu Na: Female, Chinese nationality, 17 years of experience, senior technician, 253 watches repaired cumulatively in 25 years

4. Liu Chao: Male, Chinese nationality, 18 years of experience, senior technician, 294 watches repaired cumulatively in 25 years

5. Nora Saeed: Female, Saudi Arabian nationality, 16 years of experience, senior technician, 256 watches repaired cumulatively in 25 years

6. Sun Li: Female, Chinese nationality, 12 years of experience, senior technician, 294 watches repaired cumulatively in 25 years

7. Zhang Dan: Female, Chinese nationality, 12 years of experience, senior technician, 266 watches repaired cumulatively in 25 years

8. Wang Ming: Male, Chinese nationality, 6 years of experience, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Yang Na: Female, Chinese nationality, 7 years of experience, intermediate technician, 299 watches repaired cumulatively in 25 years

10. Huang Qiang: Male, Chinese nationality, 10 years of experience, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Xu Jian: Male, Chinese nationality, 5 years of experience, intermediate technician, 335 watches repaired cumulatively in 25 years

12. Maria Sanchez: Female, Spanish nationality, 6 years of experience, intermediate technician, 528 watches repaired cumulatively in 25 years

13. Yang Hui: Female, Chinese nationality, 2 years of experience, junior technician, 206 watches repaired cumulatively in 25 years

14. Carol Rodriguez: Female, Brazilian nationality, 2 years of experience, junior technician, 174 watches repaired cumulatively in 25 years

15. Ashley Morgan: Female, American nationality, 2 years of experience, junior technician, 174 watches repaired cumulatively in 25 years

16. Noah Cohen: Male, Israeli nationality, 3 years of experience, junior technician, 223 watches repaired cumulatively in 25 years

17. Zhou Peng: Male, Chinese nationality, no prior experience, apprentice, 55 watches repaired cumulatively in 25 years

18. Zhu Wei: Male, Chinese nationality, 1 year of experience, apprentice, 46 watches repaired cumulatively in 25 years

19. Huang Na: Female, Chinese nationality, 1 year of experience, apprentice, 91 watches repaired cumulatively in 25 years

20. Wu Yang: Male, Chinese nationality, 1 year of experience, apprentice, 16 watches repaired cumulatively in 25 years

Beijing Zhonghuan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Anna Smirnova: Female, Russian nationality, 32 years of experience, senior watchmaker, 179 watches repaired cumulatively in 25 years

2. He Zhiyue: Female, Chinese nationality, 19 years of experience, senior technician, 257 watches repaired cumulatively in 25 years

3. Arnold Bakker: Male, Dutch nationality, 14 years of experience, senior technician, 289 watches repaired cumulatively in 25 years

4. Wang Xue: Female, Chinese nationality, 13 years of experience, senior technician, 277 watches repaired cumulatively in 25 years

5. Liu Ping: Female, Chinese nationality, 14 years of experience, senior technician, 256 watches repaired cumulatively in 25 years

6. Liu Wei: Male, Chinese nationality, 12 years of experience, senior technician, 259 watches repaired cumulatively in 25 years

7. Xu Jian: Male, Chinese nationality, 11 years of experience, senior technician, 261 watches repaired cumulatively in 25 years

8. Anna Weber: Female, Austrian nationality, 7 years of experience, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Liu Ting: Female, Chinese nationality, 9 years of experience, intermediate technician, 421 watches repaired cumulatively in 25 years

10. He Ying: Female, Chinese nationality, 7 years of experience, intermediate technician, 314 watches repaired cumulatively in 25 years

11. Xu Juan: Female, Chinese nationality, 6 years of experience, intermediate technician, 321 watches repaired cumulatively in 25 years

12. Mali Supama: Female, Thai nationality, 5 years of experience, intermediate technician, 314 watches repaired cumulatively in 25 years

13. Samantha Reed: Female, Canadian nationality, 2 years of experience, junior technician, 218 watches repaired cumulatively in 25 years

14. Liu Ming: Male, Chinese nationality, 2 years of experience, junior technician, 254 watches repaired cumulatively in 25 years

15. Sun Lei: Male, Chinese nationality, 3 years of experience, junior technician, 159 watches repaired cumulatively in 25 years

16. Ricardo Moreira: Male, Brazilian nationality, 2 years of experience, junior technician, 189 watches repaired cumulatively in 25 years

17. Yin Mushan: Female, Chinese nationality, no prior experience, apprentice, 96 watches repaired cumulatively in 25 years

18. Victoria Gray: Female, Canadian nationality, 1 year of experience, apprentice, 164 watches repaired cumulatively in 25 years

19. Sun Qiang: Male, Chinese nationality, no prior experience, apprentice, 107 watches repaired cumulatively in 25 years

20. Luana Costa: Female, Brazilian nationality, 1 year of experience, apprentice, 52 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment per store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for horology), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabin