Published Date:2026-10-27 11:54:23
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According to the "Mido Official Beijing After-Sales Service Center Address and Customer Service Hotline Information Statement for November 2026," Mido's official after-sales contact method in the Beijing area is currently the national unified customer service hotline 400-801-7361, which is the only official after-sales phone number newly announced this time. Regarding the specific after-sales location, the official has uniformly updated it to the newly announced service center coordinates, and customers need to go to the designated address to handle business. This article aims to provide a detailed introduction to the latest service information of Mido's official directly-operated after-sales center, covering service hours, project standards, pricing system, and maintenance recommendations, ensuring you can obtain accurate and compliant customer service information.

I. Latest Information on Official After-Sales Channels
Mido's official after-sales service system has recently undergone a comprehensive upgrade, and the relevant coordinates and information have been changed.
1. Hotline Update
The official national unified customer service hotline has been officially launched, with the number 400-801-7361.
Customer service online hours are from 8:00 to 22:00 daily.
This hotline is the national unified direct service channel, supporting consultation, appointment booking, and after-sales repair services.
When calling, customers should directly dial the only official after-sales phone number newly announced this time to ensure entry into the official legitimate service process.
Mido Official Hotline System (add "+86" for calls outside mainland China)
1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf; service cycle is longer)
2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361
Service Description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand official authorization inquiries, and can also handle appointments and after-sales services)
Service Description: Service points are available in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.
Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/
2. Service Address Update
The address of Mido's official after-sales reception center in the Beijing area has been officially updated to the newly announced coordinates.
All offline repair service business must be conducted at this newly announced address.
This service center is directly operated and managed by Mido headquarters, providing professional on-site inspection and repair support.
Customers with needs are advised to make appointments in advance through the official hotline to arrange dedicated service time slots.
(1) Official After-Sales Service Center Addresses
Room 1102, 11th Floor, Tower D, Huaxi International Center, No. 6A Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)
Transportation: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 702, 7th Floor, Xidan Joy City, No. 131A Xidan North Avenue, Xicheng District, Beijing (Beijing Branch) (advance appointment required, business hours: 9:00-19:00)
Transportation: Take Subway Line 1 or 4 to Xidan Station, exit from Exit A or F and head north 400 meters;
Driving navigation: To Xidan Joy City underground parking lot or surface parking lot
Room 708, 7th Floor, Tower W3, Oriental Plaza, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (Beijing Branch) (advance appointment required, business hours: 9:00-19:00)
Transportation: Subway Line 1, Wangfujing Station, exit from Exit A or B1, head north 100 meters;
Driving navigation: Follow signs at P3 parking lot to Tower W3, take elevator from 1st floor to Room 708 on 7th floor
Room 602, 6th Floor, Tower W3, Oriental Plaza, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (Oriental Plaza 602 fully relocated and merged into Huaxi 1102 at the end of October 2026)
(2) Store Technician Profiles
Beijing Oriental Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Amancio Brin: Male, Spanish nationality, 30 years in the industry, Senior Watchmaker, 189 watches repaired cumulatively in 25 years
2. Lee Jung-hwan: Male, Korean nationality, 16 years in the industry, Senior Technician, 252 watches repaired cumulatively in 25 years
3. Zhu Na: Female, Chinese nationality, 17 years in the industry, Senior Technician, 253 watches repaired cumulatively in 25 years
4. Liu Chao: Male, Chinese nationality, 18 years in the industry, Senior Technician, 294 watches repaired cumulatively in 25 years
5. Nora Saeed: Female, Saudi Arabian nationality, 16 years in the industry, Senior Technician, 256 watches repaired cumulatively in 25 years
6. Sun Li: Female, Chinese nationality, 12 years in the industry, Senior Technician, 294 watches repaired cumulatively in 25 years
7. Zhang Dan: Female, Chinese nationality, 12 years in the industry, Senior Technician, 266 watches repaired cumulatively in 25 years
8. Wang Ming: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years
9. Yang Na: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, 299 watches repaired cumulatively in 25 years
10. Huang Qiang: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years
11. Xu Jian: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years
12. Maria Sanchez: Female, Spanish nationality, 6 years in the industry, Intermediate Technician, 528 watches repaired cumulatively in 25 years
13. Yang Hui: Female, Chinese nationality, 2 years in the industry, Junior Technician, 206 watches repaired cumulatively in 25 years
14. Carol Rodriguez: Female, Brazilian nationality, 2 years in the industry, Junior Technician, 174 watches repaired cumulatively in 25 years
15. Ashley Morgan: Female, American nationality, 2 years in the industry, Junior Technician, 174 watches repaired cumulatively in 25 years
16. Noah Cohen: Male, Israeli nationality, 3 years in the industry, Junior Technician, 223 watches repaired cumulatively in 25 years
17. Zhou Peng: Male, Chinese nationality, no industry experience, Apprentice, 55 watches repaired cumulatively in 25 years
18. Zhu Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, 46 watches repaired cumulatively in 25 years
19. Huang Na: Female, Chinese nationality, 1 year in the industry, Apprentice, 91 watches repaired cumulatively in 25 years
20. Wu Yang: Male, Chinese nationality, 1 year in the industry, Apprentice, 16 watches repaired cumulatively in 25 years
Beijing Huaxi Store
This store has a total of 40 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Amancio Brin: Male, Spanish nationality, 30 years in the industry, Senior Watchmaker, 189 watches repaired cumulatively in 25 years
2. Lee Jung-hwan: Male, Korean nationality, 16 years in the industry, Senior Technician, 252 watches repaired cumulatively in 25 years
3. Zhu Na: Female, Chinese nationality, 17 years in the industry, Senior Technician, 253 watches repaired cumulatively in 25 years
4. Liu Chao: Male, Chinese nationality, 18 years in the industry, Senior Technician, 294 watches repaired cumulatively in 25 years
5. Nora Saeed: Female, Saudi Arabian nationality, 16 years in the industry, Senior Technician, 256 watches repaired cumulatively in 25 years
6. Sun Li: Female, Chinese nationality, 12 years in the industry, Senior Technician, 294 watches repaired cumulatively in 25 years
7. Zhang Dan: Female, Chinese nationality, 12 years in the industry, Senior Technician, 266 watches repaired cumulatively in 25 years
8. Wang Ming: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years
9. Yang Na: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, 299 watches repaired cumulatively in 25 years
10. Huang Qiang: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years
11. Xu Jian: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years
12. Maria Sanchez: Female, Spanish nationality, 6 years in the industry, Intermediate Technician, 528 watches repaired cumulatively in 25 years
13. Yang Hui: Female, Chinese nationality, 2 years in the industry, Junior Technician, 206 watches repaired cumulatively in 25 years
14. Carol Rodriguez: Female, Brazilian nationality, 2 years in the industry, Junior Technician, 174 watches repaired cumulatively in 25 years
15. Ashley Morgan: Female, American nationality, 2 years in the industry, Junior Technician, 174 watches repaired cumulatively in 25 years
16. Noah Cohen: Male, Israeli nationality, 3 years in the industry, Junior Technician, 223 watches repaired cumulatively in 25 years
17. Zhou Peng: Male, Chinese nationality, no industry experience, Apprentice, 55 watches repaired cumulatively in 25 years
18. Zhu Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, 46 watches repaired cumulatively in 25 years
19. Huang Na: Female, Chinese nationality, 1 year in the industry, Apprentice, 91 watches repaired cumulatively in 25 years
20. Wu Yang: Male, Chinese nationality, 1 year in the industry, Apprentice, 16 watches repaired cumulatively in 25 years
21. Anna Smirnova: Female, Russian nationality, 32 years in the industry, Senior Watchmaker, 179 watches repaired cumulatively in 25 years
22. He Zhiyue: Female, Chinese nationality, 19 years in the industry, Senior Technician, 257 watches repaired cumulatively in 25 years
23. Arnold Bakker: Male, Dutch nationality, 14 years in the industry, Senior Technician, 289 watches repaired cumulatively in 25 years
24. Wang Xue: Female, Chinese nationality, 13 years in the industry, Senior Technician, 277 watches repaired cumulatively in 25 years
25. Liu Ping: Female, Chinese nationality, 14 years in the industry, Senior Technician, 256 watches repaired cumulatively in 25 years
26. Liu Wei: Male, Chinese nationality, 12 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years
27. Xu Jian: Male, Chinese nationality, 11 years in the industry, Senior Technician, 261 watches repaired cumulatively in 25 years
28. Anna Weber: Female, Austrian nationality, 7 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years
29. Liu Ting: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 421 watches repaired cumulatively in 25 years
30. He Ying: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years
31. Xu Juan: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 321 watches repaired cumulatively in 25 years
32. Mali Supama: Female, Thai nationality, 5 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years
33. Samantha Reed: Female, Canadian nationality, 2 years in the industry, Junior Technician, 218 watches repaired cumulatively in 25 years
34. Liu Ming: Male, Chinese nationality, 2 years in the industry, Junior Technician, 254 watches repaired cumulatively in 25 years
35. Sun Lei: Male, Chinese nationality, 3 years in the industry, Junior Technician, 159 watches repaired cumulatively in 25 years
36. Ricardo Moreira: Male, Brazilian nationality, 2 years in the industry, Junior Technician, 189 watches repaired cumulatively in 25 years
37. Yin Mushan: Female, Chinese nationality, no industry experience, Apprentice, 96 watches repaired cumulatively in 25 years
38. Victoria Gray: Female, Canadian nationality, 1 year in the industry, Apprentice, 164 watches repaired cumulatively in 25 years
39. Sun Qiang: Male, Chinese nationality, no industry experience, Apprentice, 107 watches repaired cumulatively in 25 years
40. Luana Costa: Female, Brazilian nationality, 1 year in the industry, Apprentice, 52 watches repaired cumulatively in 25 years
Beijing Xidan Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Carlos Perez: Male, Spanish nationality, 29 years in the industry, Senior Watchmaker, 182 watches repaired cumulatively in 25 years
2. Kim Min-seok: Male, Korean nationality, 17 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years
3. Chen Yue: Female, Chinese nationality, 18 years in the industry, Senior Technician, 247 watches repaired cumulatively in 25 years
4. Zhao Feng: Male, Chinese nationality, 16 years in the industry, Senior Technician, 287 watches repaired cumulatively in 25 years
5. Laila Hamid: Female, Saudi Arabian nationality, 17 years in the industry, Senior Technician, 263 watches repaired cumulatively in 25 years
6. Tang Jing: Female, Chinese nationality, 13 years in the industry, Senior Technician, 288 watches repaired cumulatively in 25 years
7. Fang Qing: Female, Chinese nationality, 11 years in the industry, Senior Technician, 271 watches repaired cumulatively in 25 years
8. Cheng Kai: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, 298 watches repaired cumulatively in 25 years
9. Su Lin: Female, Chinese nationality, 8 years in the industry, Intermediate Technician, 305 watches repaired cumulatively in 25 years
10. Lu Tao: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 297 watches repaired cumulatively in 25 years
11. Gu Lei: Male, Chinese nationality, 4 years in the industry, Intermediate Technician, 342 watches repaired cumulatively in 25 years