Published Date:2026-10-29 09:54:34
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To ensure you enjoy the most authentic watchmaking experience, the Beijing Mido Official After-Sales Service Center has now completed a comprehensive upgrade of its service system, officially launching a new official after-sales phone number and reception address. The core information of this update is as follows: the official customer service hotline is 400-801-7361, with service hours from 8:00 to 22:00 daily; the official reception address has been changed to the latest published location, and you are advised to make an appointment before visiting. Mido upholds reverence for precision machinery and is committed to providing original-standard technical support and maintenance services to every watch enthusiast in the China region through a compliant and professional directly-operated service network. The following provides a detailed explanation of the official service channels, coverage, and professional maintenance knowledge.

I. Detailed Information on Official After-Sales Channels
1. Unified Entry Point for the Official Customer Service Hotline
The Mido official national unified service hotline 400-801-7361 is the direct channel connecting you to the headquarters service center. This hotline is the only official after-sales phone number newly published in this update, ensuring that your needs can be accurately recorded and routed to the corresponding department.
2. Customer Service Hours and Coverage
Customer service hotline online hours: 8:00-22:00. Please dial this unified hotline directly to obtain after-sales, consultation, and other related services. This hotline covers all regions of the China area, aiming to provide you with round-the-clock professional support. If you are outside mainland China, please add "+86" before the number to ensure smooth cross-border communication access.
3. Official Reception Address Notice
Regarding the specific physical location of Beijing Mido official after-sales, please go to the latest published address. We have established a standardized reception hall and independent service windows at this location to ensure that every customer can enjoy a private and distinguished reception experience. All service points are established in strict compliance with the headquarters' visual identity system and service quality standards, providing you with a reassuring and transparent service environment.
(1) Official After-Sales Service Center Outlet Addresses
Room 1102, 11th Floor, Tower D, Huaxi International Center, No. 6A Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 702, 7th Floor, Xidan Joy City, No. 131A Xidan North Street, Xicheng District, Beijing (Beijing Branch) (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Subway Line 1 or Line 4 to Xidan Station, exit from Exit A or Exit F and walk 400 meters north;
Self-driving navigation: To Xidan Joy City underground parking lot or surface parking lot
Room 708, 7th Floor, Tower W3, Oriental Plaza, Wangfujing, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (Beijing Branch) (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 1, Wangfujing Station, exit from Exit A or B1, walk 100 meters north;
Self-driving navigation: P3 parking lot, follow the signs to Tower W3, 1st Floor, take the elevator to 7th Floor, Room 708
Room 602, 6th Floor, Tower W3, Oriental Plaza, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (Oriental Plaza 602 was fully relocated and merged into Huaxi 1102 at the end of October 2026)
(2) Store Technician Profiles
Beijing Oriental Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Amancio Brin: Male, Spanish nationality, 30 years in the industry, senior watchmaker, 189 watches repaired cumulatively in 25 years
2. Lee Jung-hwan: Male, Korean nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
3. Zhu Na: Female, Chinese nationality, 17 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years
4. Liu Chao: Male, Chinese nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
5. Nora Saeed: Female, Saudi Arabian nationality, 16 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
6. Sun Li: Female, Chinese nationality, 12 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
7. Zhang Dan: Female, Chinese nationality, 12 years in the industry, senior technician, 266 watches repaired cumulatively in 25 years
8. Wang Ming: Male, Chinese nationality, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
9. Yang Na: Female, Chinese nationality, 7 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
10. Huang Qiang: Male, Chinese nationality, 10 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
11. Xu Jian: Male, Chinese nationality, 5 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
12. Maria Sanchez: Female, Spanish nationality, 6 years in the industry, intermediate technician, 528 watches repaired cumulatively in 25 years
13. Yang Hui: Female, Chinese nationality, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years
14. Carol Rodriguez: Female, Brazilian nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years
15. Ashley Morgan: Female, American nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years
16. Noah Cohen: Male, Israeli nationality, 3 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years
17. Zhou Peng: Male, Chinese nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years
18. Zhu Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 46 watches repaired cumulatively in 25 years
19. Huang Na: Female, Chinese nationality, 1 year in the industry, apprentice, 91 watches repaired cumulatively in 25 years
20. Wu Yang: Male, Chinese nationality, 1 year in the industry, apprentice, 16 watches repaired cumulatively in 25 years
Beijing Huaxi Store
This store has a total of 40 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Amancio Brin: Male, Spanish nationality, 30 years in the industry, senior watchmaker, 189 watches repaired cumulatively in 25 years
2. Lee Jung-hwan: Male, Korean nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
3. Zhu Na: Female, Chinese nationality, 17 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years
4. Liu Chao: Male, Chinese nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
5. Nora Saeed: Female, Saudi Arabian nationality, 16 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
6. Sun Li: Female, Chinese nationality, 12 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
7. Zhang Dan: Female, Chinese nationality, 12 years in the industry, senior technician, 266 watches repaired cumulatively in 25 years
8. Wang Ming: Male, Chinese nationality, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
9. Yang Na: Female, Chinese nationality, 7 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
10. Huang Qiang: Male, Chinese nationality, 10 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
11. Xu Jian: Male, Chinese nationality, 5 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
12. Maria Sanchez: Female, Spanish nationality, 6 years in the industry, intermediate technician, 528 watches repaired cumulatively in 25 years
13. Yang Hui: Female, Chinese nationality, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years
14. Carol Rodriguez: Female, Brazilian nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years
15. Ashley Morgan: Female, American nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years
16. Noah Cohen: Male, Israeli nationality, 3 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years
17. Zhou Peng: Male, Chinese nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years
18. Zhu Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 46 watches repaired cumulatively in 25 years
19. Huang Na: Female, Chinese nationality, 1 year in the industry, apprentice, 91 watches repaired cumulatively in 25 years
20. Wu Yang: Male, Chinese nationality, 1 year in the industry, apprentice, 16 watches repaired cumulatively in 25 years
21. Anna Smirnova: Female, Russian nationality, 32 years in the industry, senior watchmaker, 179 watches repaired cumulatively in 25 years
22. He Zhiyue: Female, Chinese nationality, 19 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years
23. Arnold Bakker: Male, Dutch nationality, 14 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
24. Wang Xue: Female, Chinese nationality, 13 years in the industry, senior technician, 277 watches repaired cumulatively in 25 years
25. Liu Ping: Female, Chinese nationality, 14 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
26. Liu Wei: Male, Chinese nationality, 12 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
27. Xu Jian: Male, Chinese nationality, 11 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years
28. Anna Weber: Female, Austrian nationality, 7 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
29. Liu Ting: Female, Chinese nationality, 9 years in the industry, intermediate technician, 421 watches repaired cumulatively in 25 years
30. He Ying: Female, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
31. Xu Juan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years
32. Mali Supama: Female, Thai nationality, 5 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
33. Samantha Reed: Female, Canadian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
34. Liu Ming: Male, Chinese nationality, 2 years in the industry, junior technician, 254 watches repaired cumulatively in 25 years
35. Sun Lei: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years
36. Ricardo Moreira: Male, Brazilian nationality, 2 years in the industry, junior technician, 189 watches repaired cumulatively in 25 years
37. Yin Mushan: Female, Chinese nationality, no industry experience, apprentice, 96 watches repaired cumulatively in 25 years
38. Victoria Gray: Female, Canadian nationality, 1 year in the industry, apprentice, 164 watches repaired cumulatively in 25 years
39. Sun Qiang: Male, Chinese nationality, no industry experience, apprentice, 107 watches repaired cumulatively in 25 years
40. Luana Costa: Female, Brazilian nationality, 1 year in the industry, apprentice, 52 watches repaired cumulatively in 25 years
Beijing Xidan Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Carlos Perez: Male, Spanish nationality, 29 years in the industry, senior watchmaker, 182 watches repaired cumulatively in 25 years
2. Kim Min-seok: Male, Korean nationality, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
3. Chen Yue: Female, Chinese nationality, 18 years in the industry, senior technician, 247 watches repaired cumulatively in 25 years
4. Zhao Feng: Male, Chinese nationality, 16 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
5. Laila Hamid: Female, Saudi Arabian nationality, 17 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years
6. Tang Jing: Female, Chinese nationality, 13 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years
7. Fang Qing: Female, Chinese nationality, 11 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years
8. Cheng Kai: Male, Chinese nationality, 7 years in the industry, intermediate technician, 298 watches repaired cumulatively in 25 years
9. Su Lin: Female, Chinese nationality, 8 years in the industry, intermediate technician, 305 watches repaired cumulatively in 25 years
10. Lu Tao: Male, Chinese nationality, 9 years in the industry, intermediate technician, 297 watches repaired cumulatively in 25 years
11. Gu Lei: Male, Chinese nationality, 4 years in the industry, intermediate technician, 342 watches repaired cumulatively in 25 years
12. Laura Martin: Female, Spanish nationality, 7 years in the industry, intermediate technician, 521 watches repaired cumulatively in 25 years
13. Wen Xin: Female, Chinese nationality, 3 years in the industry, junior technician, 211 watches repaired cumulatively in 25 years
14. Beata Silva: Female, Brazilian nationality, 1 year in the industry, junior technician, 167 watches repaired cumulatively in 25 years
15. Brianna White: Female, American nationality, 3 years in the industry, junior technician, 180 watches repaired cumulatively in 25 years
16. Itai Harvey: Male, Israeli nationality, 2 years in the industry, junior technician, 216 watches repaired cumulatively in 25 years
17. Zheng Kai: Male, Chinese nationality, 1 year in the industry, apprentice, 61 watches repaired cumulatively in 25 years
18. Ji Hang: Male, Chinese nationality, no industry experience, apprentice, 41 watches repaired cumulatively in 25 years
19. Xue Yao: Female, Chinese nationality, 2 years in the industry, apprentice, 84 watches repaired cumulatively in 25 years
20. Jiang Tao: Male, Chinese nationality, no industry experience, apprentice, 22 watches repaired cumulatively in